So, for those that don’t know, every night, I’m responsible for locking up the house my work is at (setting alarms, etc).
The house belongs to the council (cause it is inside a park) and my company has a contract with them that basically allows us to use some of the rooms.
For the past 2 weeks, the main doors has had issues and we’ve been reporting them. 5 days ago someone broke their key in the top lock of said door so only the bottom one was usable. 3 days ago, because of that problem, the bottom lock started having issues making it too hard to lock/unlock.
TONIGHT MY KEY GOT STUCK IN THE FREAKING LOCK. I’m talking seriously stuck, like not moving.
After spending 20min trying to pull/push it out with whatever we could, we called security, the council (including the emergency number) AND the freaking park manager and NO ONE PICKED UP THE DAMN PHONE. I called my manager after but honestly he couldn’t do anything, he didn’t have any other number that we could call. We ended up finding someone that works at the park and they basically came and pulled the entire door apart to take my key out. That took another half hour.
BUT because I actually have to secure the building, they had to use my other key and leave it in the lock (the top one that’s broken). They said tomorrow morning someone actually has to break the door in order to get in.
So crazy!! People are just stupid and don’t care anymore when we report problems. I wasted an hour of my evening dealing with this. I was so pissed off!!
(Sorry for the super long post)