My LPU membership isn't credited thru Stobe

I am trying to get the credit deserved for my LPU membership on strobe’s website for presale…HELP!! :v:t2:

https://www.fullscreendirect.com/contact
This is according to the log in via Strobe’s presale page. They used to respond on Twitter but have since been made private.

if this fails contact lpuhq@lpunderground.com