Meet and Greet Photo

So I bought my LINKIN PARK - Meet & Greet Package in Mansfield, MA. It was on august 16, they told that they will put all the photos on the website or send some email with the photos, the problem is that I was looking for my meet and greet photo and there is not even a single one photo from my group. In the website there is only one group photo, I bought that ticket because of the photos, how can I have access to that meet and greet photos? Please if someone has the same problem and know how to get those photos please help me!!!