LOL you’re right
Can’t wait this will be a special one!!
Isn’t every LPU always released on the same date?
+/- a two week period, yeah. We have now entered the start of that two week period
edit: well timed by myself. it was released just a few mins after haha
Yeah, but usually with a cd of demos or rarities, what gives?
Just a little another inquiry to clear my confusion, Lorenzo!
I had just purchase LPU17 bundle + membership. But my membership (pic below) currently will be auto-renew only next year, 2018.
Question is, will my membership be overlapped?
it could overlap meaning your membership will just be added on to and last longer.
On the CD topic: We are holding on that project at this time, but will let LPU know as soon as we have any further updates to share! #LPU17
I understand what auto renew is but when you get charged the $40 for auto renew and receive nothing else and when you question it you get told you aren’t supposed to get anything with it cause nothing has come out. I also got an email that said that membership and merchandise will be 2 separate transactions from now on. Just curious on an auto renew of $40 What anyone else has received. We were told after talking to management that they would send something out that we would receive merchandise but still no info on any of that either.
Sounds like you were given the wrong info by FSD support. Please email me
and I will personally look into it: LPUHQ@LPUnderground.com
-Lorenzo / LPU HQ
guys, this is not about auto-renewal. But I’m just wondering, I ordered LPU17 membership on the 5th December and still haven’t received the parcel. Is there a certain date when these will be shipped or should I investigate in case it is lost somewhere? If anyone has any insight, would be great!
I ordered mine before it auto-renewed as well and haven’t received my package. It also seems like the payment wasn’t applied to my account. It tells me my next payment is Jan. 1. Any ideas? Thanks!
I hope someone can actually help me. I’m pretty sure I did not activate the auto-renewal, I did not even know this option existed until recently, since I am not on this site that often. I only discovered it after my credit card was charged $40 and so I checked for emails from LPU and found some in the spam folder. I was not planning to renew the membership for money reasons so I contacted LPHQ and FSDSupport, but no one answered so far. Does anyone know if it is possible to get his money back?
At some point after getting no answer from both I tried to just claim the bundle and let go of this issue, but the coupon I got by mail did not work as well. Everytime I tried it said that the coupon is ineligible in the cart section. At the moment I am really frustrated and don’t know what to do. I really would like to get my money back, since shipping to Europe is not that cheap, as well. I would really appreciate if someone could help me! Million thanks in advance!!!
If you contacted LPUHQ and FullscreenDirect, I don’t think there’s much else you can do at the moment other than wait. They probably haven’t responded because of the holidays, I’d give it a couple more days.
I’m actually waiting on a response from FSD, as well, and it’s been a few days. Different, yet similar issue, I’ll let you know if I get a response
Ok thank you! Let’s hope we get an answer soon.
They emailed me back while I was away on a trip and fixed my problem, did they get back to you?
All Auto Renew Info here: https://forum.linkinpark
.com/t/lpu-membership-auto-renew/37142
You may get a refund by contacting our store team here:
https://www.fullscreendirect.com/contact
Hi, I have got a big problem. When I try to access to that link it seems to be broken, and I can’t find anywhere where to cancel the auto-renew… I need help
hello, not sure if you found it yet, and tbh I haven’t checked since they moved the site…but what youd usually do is open up a fresh page to log in, then BEFORE clicking on “forums” in the menu, move over instead to “my account”
once there, youll find a tab along the lines of “manage my account” or something similar and youll find it there usually I just poke around in there until I find it haha