LPU Member but according to my account i'm not?

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#1

Hi there
I’m a LPU member, bought the LPU17 membership last nov, but in my account it says that i’m not…?
is it already lpu18 and I missed that?
It’s too bad, cause I’d like to use the pre-sale for mikes cologne show…
greets
Sabine

… i put in in here cause i dind’t find a mail-address for any help…

#2

@derek or @jFar920 can help you.

And welcome to the forum.

1 Like
#3

thank you! also for your fast reply :wink:

1 Like
#4

Welcome new member! :sun_with_face:

A mail address for support is this:

lpuhq@lpunderground.com

But wait for moderators that know better how to help you… :wink:

3 Likes
#5

I would also send an e-mail to

fsdsupport@fullscreen.com

1 Like
#6

thank you both :+1:

1 Like
#7

Welcome! :grin:

1 Like
#8

Have you redeemed your code, the one you got via email when you joined?

1 Like
#9

I’m not sure… and now I can’t find that email amymore…

#10

Well, I had exactly the same problem. I contacted the support on fullscreen and they told me that I purchased before logging in my account. They changed it :slight_smile: Good luck! I’m sure they’ll help you.

#11

thank you all. they now ‘fixed’ it :sunglasses:

2 Likes