Help with Presale Ticket!

Ok so I bought ticktes. But at the end of the transaction it said Error: transaction could not be made. but i checked my credit card and it took the money. And i haven’t recieved a confirmation email either,

Is there an email to get help?
or a phone number?

Please and thank you

http://support.groundctrl.com/

[quote=Elizabeth Pioquinto]Ok so I bought ticktes. But at the end of the transaction it said Error: transaction could not be made. but i checked my credit card and it took the money. And i haven’t recieved a confirmation email either,

Is there an email to get help?
or a phone number?

Please and thank you[/quote]

If you need to call, 877-GND-CTRL