Auto-renew problem, help pls

Hi guys. I have a money problem right now so I can’t afford to pay for this year’s membership. I can’t find the way to turn out the auto-renew thing, I just don’t find it anyway on my profile

Do you know what can I do? I really need help.

@jFar920 can you please give a look here?

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Yeah please :sob:

I trying to leave us -.-

Who? Jordan?

@Derek? Can you come please?

stand by, finding solution.

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No I was talking to the girl. I didn’t even bring up Jordy

Ah, I didn’t know how to interpret that “I” :joy: sorry

From Ana

We are working on getting that up and running. Should hopefully be available soon.

Thanks,

Ana

For your situation, I’d email lpuhq@lpunderground.com

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Just to add some possible reassurance (don’t take this as fact though), since they transferred platforms and have a different company providing the website now, I doubt they transferred over credit card information, especially since even passwords were reset

I just got this email (I’m guessing everyone did), figured it belongs here in case someone didn’t get it.

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Is that Important? I didn’t do it yet…
Is it just for the membership thing?

Yeah

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