How was the tickets collected.? Claimed> hmm
nothing in my spam (unless the email is in mandarin)
Hey all,
i never received the mail but i called Big Concerts and they gave me a reference number and emailed me a letter from them which will need to be presented at Computicket to collect the tickets.
Have your LPunderground order reference number handy when you call them!!!
Good luck!!!
Llewellyn
Please advise how did you get your tickets?
Hey Robin,
Give Big Concerts a call +27 11 759 - 7215 with your LPunderground order number and they will give you a reference number and email you a letter of authority which you will need to present at Computicket to collect the tickets.
Good luck!!!
Myth Confirmed:
You should have received a letter such as this
Your Linkin Park Underground pre-sale tickets can be collected at any Shoprite or Checkers money market counter, or at any Computicket outlet. Please note that all tickets need to be collected before the event, and that there will be no collection at the box office on the night of the concert.
Please print and present the attached letter, together with your unique B-reference number set out below, as well as your ID document to the operator at the outlet from where you will be collecting your tickets. Should you have any difficulty collecting the tickets, kindly ask the operator at the outlet to contact Computicket Retail Support on (011) 340 – 8777.
Your reference number is: XXXXXXXX
I did what Llewellyn did. I emailed Mr. van Wyk and he helped me out. I received my Ref number to go and collect them at Computicket.
Guys rather not expect to receive an email but contact them by Email or phone instead. It will be a lot faster and easier to get your tickets than to sit and wait.
Im glad every one is getting sorted now!!!: )
Phone them or email with your LPU reference numbers and they will assist you…
Bigger issue is getting your tickets from Computicket 
Cant wait to see you all there!!!
Oh my word Lluwellyn, what do you mean?? Is Computicket having hassles releasing our tickets using the reference numbers we have received??
I am super glad step one is complete though!
So I just spoke to Jason at Big Concerts, he gave me me reference number and is mailing my letter to a different mail addy… apparently they were sent but I never got anything 
So I received nothing in my email as well, Should we be concerned. Can anyone help us out?
As an FYI: I went to the baxter theatre here in CT to collect mine. The dude was quick and didnt even challenge anything. he just took the number, checked my stuff, printed the tickets and sorted. no mess no fuss.
[quote=Siobhan du Toit]So I just spoke to Jason at Big Concerts, he gave me me reference number and is mailing my letter to a different mail addy… apparently they were sent but I never got anything
I got the email today =)
I think they must be sending the emails now. Well done everyone, I think our constant phoning and emailing has paid off! See you at the concert!
So I emailed big concerts saying I did not receive anything here I my ticket numbers can I have a reference, I got a response back saying It must be in my spam. WTF if it was I would of said so. I emailed back saying I got nothing and no response BACK. Yesterday afternoon I emailed another person from big concerts and I am waiting to see if he replies, else I’ll have to call in and get the reference if that doesn’t work I don’t know what we gonna do. I can’t believe we paid and this is how we get treated and please BIG concerts the mere fact is that no one received any mail from you guys so just stop with the lies.
Okay so I just proceeded to call Big Concerts and get my reference numbers. Anyone still waiting just call them - 011 759 7215
i also have had no communication regarding my tickets i called Jason at the customer care for big concerts and he was awesome! he gave me my reference number for my tickets and said i can fetch it at any computicket.
I’ve also spoken to Jason earlier today. He gave me my ref number, and said that he’ll send my email. But I’ve not yet received the mail. I hope he didn’t send it to the wrong address. I’ll give him a call again tomorrow if I still don’t get my mail.
Howsit dude! The letter sent in the mail is a general letter, not addressed specifically to someone. I can email it to u if u want
Got my ref number yeah but still havent received
my email which they said they will send 
Lol phoned again and got email
See you all at JHB Concert!!
Jason at Computicket is the Man!
Very cool Calm dude helped me with my tickets in a mattwer of minutes.
Call - 011 759 7215
Big up to Computicket and JASON for getting this all sorted out!!!