Help! 2 missing items on my LPU 15 package

[chung979]

I ordered my package 3 weeks before, but the guitar pick went missing and the discount codes ain’t working as well. Does anyone know what to do?

[evooba]

Take a better look in the box. The pick likes to get lost within the other stuff in there.
The discount codes don’t work for every item in the store. Maybe you used it for something that’s not elegible for the code.

[jFar920]

Also make sure you are using the codes in the correct places. One works on the general Linkin Park store, one works on the LPU store

[lpuhq]

Please contact help.wonderfulunion.com for support regarding the missing guitar pick and discount codes.

• LPU HQ

[chung979]

I did, I teared the box apart and is still not found

[chung979]

I did try. Both are not working

[chung979]

I did. they didn’t reply me

[evooba]

Oh well, it’s just a pick, nothing fancy. But since you’re still having issues with the codes try contacting WU again. It may take them a while to reply, they’re not the best at customer support.

[theearlywalker]

I agree with @evooba, but: it´s your turn, I tend to desperately bother every customer support as long, as I got what I want [ in cases where it isn´t possible, to get what I need, I give my anger to them at least], cause this

What grinds your gears?

It’s not that. It’s the fact that they all have massive lag, play unfairly and when you beat them fair and square they send you messages that make no sense. I loathe them so much to the extent where I’m not adding a single Russian to my friends list and I’m marking the ones that have really annoyed me by adding them to my block list. I use my block list as more of an ‘annoying player list’.

maybe you like to jump over, and show your rage??? @chung979

[rvi]

I would suggest, you write them another message. WU should help you in this case. If they don’t reply to you within max. 3 days, let me know and I will help you further to deal with it.